Do you need help with SKINIUS products?

To receive our free sample you have two options:

• You can go to one of the SKINIUS dealer pharmacies and request the disposable sachet you are interested in. To make sure that the pharmacy is stocked with the specific product, we recommend that you call first.
• With your first purchase on our ecommerce, you will receive our Sample Kit as a gift, which includes all the available samples, always in single-dose format. For each subsequent order, you will receive, always as a gift, a selection of samples on a seasonal basis.

You can consult this website whenever you want to have information about who we are and our products. We also have a dedicated email: customerservice@skinius.it where you can write to us, as well as through our social media ( Facebook page and Instagram page ) . We will be happy to answer all your questions!

Of course, you can always go to one of the SKINIUS dealer pharmacies and have a personalized consultation with expert pharmacists.

We always guarantee the entirety of our production chain in Italy MADE IN ITALY for our dermocosmetics and food supplements. From packaging to paper materials, they are designed, created and packaged in Italy.

You can find SKINIUS products:

• at pharmacies and parapharmacies: you can consult our store locator and check which is the nearest concessionary pharmacy
• upon order, in all pharmacies in Italy (you can order them as you do with medicines at your trusted pharmacy). If the pharmacy reports that it cannot order them, you can ask the pharmacist to send an "order request" to the wholesaler of reference. Insist a little :) and remember: none of our products are out of production or unavailable : just order them. Alternatively, rely on our e-commerce channels described below.
• online on our official e-commerce
• online at our official store on Amazon at this link by selecting "SKINIUS Seller". When you choose to buy on Amazon always remember to check that the product is "sold by SKINIUS" and "shipped by Amazon" to ensure its originality and to obtain our assistance.

Pharmacy days are organized exclusively at pharmacies and parapharmacies Official Partners SKINIUS: on this page you can consult the upcoming events. Select the pharmacy closest to you and find out when the next event is scheduled.

If you are a pharmacy and want to organize a day, you can contact us by email at commerciale@skinius.it

Thank you for understanding the added value of SKINIUS! You can contact our sales office at any time at the email address commerciale@skinius.it

SKINIUS brings advanced aesthetics to the best pharmacies with the SKINIUS Beauty Suite project. An urban oasis, an escape for the body and mind in an epicenter of health, tranquility and relaxation where you can find harmony and balance. An authentic SPA experience to be enjoyed in your trusted pharmacy.

You can contact our sales office whenever you want at the email address commerciale@skinius.it to receive all the information

SKINIUS believes in “skin longevity” with “pro-ageing” home treatments that complement outpatient therapies in plastic dermatology and aesthetic medicine, with a view to preventing aging and promoting skin longevity.

You can contact our sales office at the email address commerciale@skinius.it whenever you want to receive all the information for the medical class and, if you wish, meet our expert.

We are happy to confirm that we have an official store on Amazon at this link . When you choose to buy on Amazon always remember to check that the product is "sold by SKINIUS" and "shipped by Amazon" to ensure its originality and to obtain our assistance.

The list of ingredients (INCI) is found on the product or on the package of each product and can be consulted directly in the pharmacy, also with the help of the pharmacist and the department staff. The INCI can also be consulted online on the page relating to each product by downloading the technical sheet (at the bottom of the page there is a special button).

No SKINIUS product contains parabens.

In our formulations, nickel is never intentionally added. However, there are no tests that can guarantee its total absence, as infinitesimal traces of nickel could be present during the manufacturing processes or as impurities in the raw materials. Nonetheless, our consumers who are known to be allergic or intolerant to nickel have long been using our products without problems.

No SKINIUS product contains allergens. On the impartial website http://www.abc-cosmetici.it/aree-tematiche/allergie/allergie/ you can find the list of 26 allergens and easily verify their absence in our products.

In our products we exclude the presence of heavy metals from the raw materials by ensuring that they do not contain them. And of course they are not intentionally added at any stage of the process.

The entire PLUSOL sun line contains high photoprotection filters (SPF 50 and SPF 30). At the moment RIMAGE Eye Contour Gel Cream and NOAGY Lip Balm contain a low concentration sun filter because skin that mainly needs an antiaging action benefits from even minimal sun protection. Specifically, the SPF is not specified because it is lower than the minimum that can be declared by law according to European regulations.

For greater protection, as recommended by your dermatologist, we always recommend applying a specific product such as PLUSOL Face Cream SPF50.

No, SKINIUS does not carry out or commission animal testing, as required by the relevant European legislation. The European Community has banned the testing of finished products on animals since the early 1980s. Furthermore, since March 2009 it has been prohibited to market cosmetic products that contain ingredients tested on animals. The guidelines on the use of declarations relating to the absence of animal testing, contained in Directive 2006/406/EC, state the following: "In accordance with European legislation, the company responsible for placing the product on the market is not obliged to use a declaration to indicate that no animal testing has been carried out". The logo depicting the "Bunny - Cruelty Free", the use of which requires registration with certain private bodies, is neither mandatory nor necessary to guarantee and demonstrate compliance with current legislation.

To answer this question, sometimes ambiguous and certainly worthy of several reflections, we have collected some considerations drawn up with the scientific support of our expert cosmetologists, dermatologists and biologists and with the technical support of our regulatory, research and development offices. In support, we also provide an interesting insight into the safety of cosmetic products and ingredients from the website of Cosmetica Italia, the National Association of Cosmetic Companies.

In addition to the basic safety tests required by the European Cosmetic Regulation, we have thoroughly tested the more targeted performance of our formulations with solid instrumental and clinical evidence: all products are dermatologically tested on sensitive skin.

SKINIUS has decided not to register with private bodies and therefore not to pay the related annual registration and certification fees. The decision was evaluated by our Research and Development Area which prefers to concentrate and focus, in terms of resources and investments, on research for the development of innovative and cutting-edge products in the dermatological and cosmetological fields. Obviously, the development of new products is always carried out in compliance with the European regulations of the current Cosmetic Regulation which guarantees safety for the consumer, as well as regulating other aspects that also concern transparent and correct communication with respect to all phases of the production chain.

All SKINIUS and ALUSAC products can be used safely without problems even in summer and in the sun as they do not cause photosensitivity. In fact, FOSPID Active Serum in particular is recommended by dermatologists both under the sun and as an aftersun to regenerate the skin.

Fospidina is an active complex based on phospholipids derived from soy and glucosamine. It is a very powerful cellular restructuring agent , useful in fortifying skin cells and putting them in a condition to produce greater and better quantities of collagen and elastin. It has a high anti-aging action, which occurs with an increase in turgor, hydration and elasticity of the skin and an attenuation of micro-wrinkles. It is also dermatologically tested to meet the needs of the most sensitive skin.

Fospidina is the active ingredient, while the dermocosmetic regenerating serum is FOSPID Serum Active. The names of the active ingredient and the serum are very similar precisely because FOSPID Serum Active has a very high concentration of the active ingredient Fospidina.

SKINIUS products have a very high yield and for this reason we recommend using small quantities. The textures spread easily on the skin and are absorbed very well. Consult the pages relating to each product to learn more about usage tips and how to combine the various products at different times of the year and in life.

Unlike foods, in the case of dermocosmetics there is no reference to the expiry date but the PaO (period after opening) is indicated on the packaging. The PaO is the period of time within which the cream must be consumed once the package has been opened. The PaO is indicated in all European Union countries with the same symbol: an open jar, present both on the primary container (in direct contact with the cosmetic) and, if applicable, on the secondary container (the external packaging). On the jar or next to it, the duration in months of the opened product is indicated, written in number, followed by the letter "M". After this period, the product may lose its effectiveness and the preservative coverage may be reduced.

For food supplements, however, the wording "best before end:" is reported with the month and year specified (for example: 07/2024). The wording is reported both on the external packaging and on the internal blisters.

The products should be stored avoiding significant temperature changes, in cool and dry places, limiting exposure to direct light for long periods.

Yes, because the needs of the skin change depending on external and internal conditions, age, seasons and any skin problems. The secret is to mix the products to create your own perfect protocol.

The SKINIUS philosophy proposes a line of ideal products to combine with each other, without pre-packaged rules, but that act in accordance with the physiological rhythms of each skin type. Each person can find their ideal beauty routine just by listening to their skin and trying the products at various times of the year and life. The advice in concessionary Pharmacies and Parapharmacies is also fundamental: it starts with listening, continues with an analysis of the skin and proceeds with the creation of a personalized protocol.

At this link you will find all the necessary information on skin health during pregnancy and breastfeeding. All SKINIUS dermocosmetics are always safe because they comply with current European regulations and have no contraindications during pregnancy. Pregnancy is a normal physiological state so you can safely continue your SKINIUS skincare routine, unless otherwise prescribed by your doctor. Many expert dermatologists recommend, for example, NATRUX Body Cream to their patients during pregnancy to prevent stretch marks.

In general, during this delicate period it is important to select products that exclude some active ingredients such as essential oils, alpha-hydroxy acids, retinol and escin: no SKINIUS product contains these active ingredients.

The only product not recommended during pregnancy and breastfeeding is the food supplement Cellulis.IN due to the presence of synephrine (bitter orange extract) as it accelerates fat metabolism (lipid metabolism).

Of course, all SKINIUS products are unisex, they can be used by women and men. Practicality and multifunctionality are the watchwords when it comes to male beauty routines.

In particular, before/after shaving we recommend MILIS Cleansing Milk , ALUSAC Cleanser and H2+O Face Cream . For body hydration, NATRUX cream is perfect because its fast-absorbing texture allows for excellent results even with thick hair. Optimal hydration even for dry and very dry skin. LIFTNES Neck Breast Décolleté Cream can also be used by men on the chest or face (as recommended by expert dermatologists).

H2+O is the exceptional face cream to improve and maintain good superficial and deep hydration of the skin and excellent after shaving, because it has a triple action: delta-lactone, thanks to its emollient power, gives the skin a smooth appearance; coenzyme Q10 is a powerful energizer that promotes cell renewal, while glucosamine stimulates the physiological formation of new hyaluronic acid, essential for deep hydration. Its light and delicate texture is easily absorbed even by men's skin that is usually more oily and combination, without leaving greasy marks.

In case of relaxation in the chin area, it can be useful to tone the oval of the face with a triple IN + IN + OUT action, provided for by the Sagging Skin protocol that you can learn more about by consulting this page . Yes, because as the years go by, the muscles tend to lose firmness and tone under the effect of the force of gravity, inexorably dragging the skin downwards. To combat this sagging, you need to act IN&OUT on multiple levels:

1. from the outside using FOSPID Active Serum to improve skin elasticity
2. inside thanks to FOSPID.IN to slow down sagging of the dermis
3. always from the inside with TONIFIX.IN to strengthen and improve muscle tone and firmness.

In case of dilated pores and oily skin, it could be useful to adopt a beauty routine designed for asphyxiated skin that you can find on this page . Asphyxiated skin, as the definition suggests, suffers from a lack of skin transpiration (literally: without oxygen, devoid of vital force, enervated). This suffering translates into the skin with a generally dull, dehydrated appearance and at the same time with the presence of impurities. It is precisely the difficult skin transpiration that causes, on the one hand, a denser sebum mixed with flaky horny cells that, in a vicious circle, give a dehydrated appearance on the surface.

We recommend first consulting an expert dermatologist, who will certainly be able to recommend the correct therapy, both cosmetic and possibly pharmacological, which varies from case to case. The entire SKINIUS line is tolerated by the most sensitive skin, even in the case of facial couperose and rosacea. Precisely in the case of chronic dermatosis, the anti-aging regenerating serums and creams based on Fospidina have proven to be compatible based on the experience of dermatologists. An excellent ally is H2+O Anti-aging Moisturizing Face Cream . The delicate and respectful formulation of H2+O for the most sensitive skin can be the ideal ally after dermatological treatments related to rosacea and to help the hydrolipidic barrier restore the skin's balance.

It is important to clarify, however, that these products are compatible with skin with couperose/rosacea, but for a specific treatment of skin blemishes it is necessary to consult a dermatologist who will be able to indicate the most suitable therapy.

Our dermatologists explain that melasma is caused by a weakening of the facial skin in some areas, in these cases the skin, to better defend itself from the light, produces more melanin and maintains it longer, causing the typical spots. In most cases, melasma spots do not last a lifetime and if the skin strengthens they tend to disappear. For this reason, all the things that can be done to strengthen and regenerate the skin are very useful. Many expert dermatologists recommend FOSPID Serum morning and evening for its important regenerating properties, combined with the Fospid.IN supplement. The product can be used all year round, even in summer. During the day it is important to apply PLUSOL sunscreen with SPF50. Even very serious scientific research published in prestigious medical journals has confirmed the effectiveness of FOSPID Serum on skin spots.

Rosacea is an inflammatory disorder that mainly affects certain areas of the face and that, in some ways, resembles acne. To avoid the appearance of rosacea, you can follow some simple precautions: avoid as much as possible the factors that can trigger the disease, such as high temperatures, exposure to the sun, emotional stress, consumption of alcoholic beverages and spicy food. Treating the skin with care is also very important: for proper cleaning, use small quantities of light, non-foaming cleansers. In case of irritation, use soothing and anti-inflammatory products that do not contain cortisone. To dry yourself, use a soft, clean 100% cotton sponge, gently patting your face, so as not to further worsen the problem. It is advisable to consult your trusted dermatologist for a rosacea cream suitable for your case, while from the Skinius line there are two products in particular that specialists recommend: the H2+O hydrating face cream, with a superficial and deep hydrating action, and LIFTNES Neck, Décolleté and Breast Cream, also effective for the face given its regenerating action.

Contact us by email at customerservice@skinius.it and we will give you all the support you need.

We will change the status of your order as soon as we have evidence of your payment on the bank. It usually takes 2 to 4 business days and the timing varies depending on the banking institutions. To speed up the procedure, remember to include the order number in the reason for payment.

By paying with AmazonPay, the order is placed as a “guest” because it was not necessary to create an account. You can still check the payment details on your Amazon account. If you want to open an account on the SKINIUS site, you can do so at any time using your Amazon email (this will keep the history).

Among our payment methods there is also Scalapay, which allows you to purchase and immediately receive the products by paying them in 3 convenient equal installments with monthly expiry. There are no additional costs if the installments are paid by the due date. Upon confirmation of your order, you will be charged the first installment (equal to a third of the total value of the order) while the 2 subsequent installments will be charged in the following two months. For more information you can consult the website https://www.scalapay.com/it

Yes, in the cart you can select the invoice request and enter the necessary data for its correct issuance. You will receive the invoice by email from our administration.

Unfortunately not. If you wish, you can cancel the order and make a new one, provided that it is not already being processed. Unfortunately, we do not have the ability to modify orders that are already being processed or shipped: in this case, you will have to make a new order containing the forgotten product.

PayPal, an eBay group company, is a fast and secure payment system. If you are a PayPal user you can choose to pay with your account or with your credit card connected to this portal. If you do not have a PayPal account you can still choose to pay with this payment method and select "Pay with a card" to take advantage of the service.

For every purchase completed on the site you get loyalty points that you can choose to convert into a discount coupon whenever you want!

At the moment #cellulefelici points are active only on our site.

To convert your #cellulefelici points into a discount voucher, log in to your personal Skinius account and select “My loyalty points” in your private area. Here, you can see the points you have accumulated and choose to convert them into a discount voucher by clicking on “Convert my points into a voucher of XX €”.

No, #cellulefelici points are created by an automatic system at the end of the order when the package is handed over to the courier. Therefore they cannot be used on the order that is generating them.

No, points are not transferable as the discount code is linked to your account.

If you entered your date of birth during login, you will always receive a discount coupon to celebrate your birthday. The coupon is valid only on our site and is valid up to one month after your date of birth.

Once the order has been confirmed, it is no longer possible to proceed with the modification of the shipping address. We invite you to always verify the shipping address before completing the order. For any information contact Customer Service at this email address customerservice@skinius.it

You will receive a "delivered to courier" email when your package leaves our warehouses and is picked up by the Bartolini courier. After a few hours you will receive a second email with the tracking number directly from Bartolini.

The tracking number is sent via email when it is taken over by the courier. You will receive the email with the tracking number directly from the courier to whom we entrust the shipment.

Tracking probably has yet to activate. Try again after a few hours or the next day. If it is not activated within 24 hours, contact us by email at customerservice@skinius.it.

You can contact customerservice@skinius.it and we will help you reschedule the delivery. Or you can contact the courier directly, the contact details can be found in the shipping notification email with order tracking code.

At the moment the Bartolini courier does not provide the selection of lockers or support points during the order entry phase. It is possible to select a Bartolini FERMOPOINT, from the email you will have received with the shipment tracking.

If you are from Milan, our greenest delivery service is active: bicycle delivery. When completing your order, check if your postcode is served by this service and choose bicycle delivery for a more sustainable service.

If you are from Milan, you can choose to pick up your order at our SKINIUS Lounge store in Viale Teodorico 25, at the Palazzo della Salute.

For orders placed from Monday to Friday before 12:00 pm with destination Northern Italy, delivery times are usually between a minimum of 24 hours and a maximum of 72. For Southern Italy and Sicily and Sardinia, delivery may take one or two additional days. The courier makes deliveries from Monday to Friday, during office hours, excluding public holidays. In the event of extraordinary events (for example but not limited to: strikes, earthquakes, pandemics, demonstrations, etc.) we cannot guarantee compliance with delivery times. It is not possible to indicate the delivery time or day. We recommend that you choose an address where you are easily reachable. The courier will try to deliver the order for three consecutive days, leaving a card with a telephone number to contact him again. After three delivery attempts, the package will be sent back to our warehouse.

We ship worldwide except UK.

The right of withdrawal or return lapses due to the lack of integrity of the goods, where SKINIUS ascertains:

• that the products are not intact, already used or opened
• the absence of the case
• the absence of elements that are part of the product
• sealed packages that are found to be opened
• damage to the product
• goods returned after the maximum return period

Download and fill out this form in duplicate: you will send the first copy via email as an attachment to customer service while you will have to include the second copy in the package.

The costs for returning the products are the responsibility of the customer, as required by law. Prepare the package with the product intact and sealed in its original packaging (ATTENTION: the product must not have been opened or used) and send it to the following address:

SKINIUS srl
Torricelli Street, 5/7
20042 Pessano With Bornago
Tel. 02 9515731

Once the withdrawal request has been received and accepted, SKINIUS will evaluate the condition of the goods and will refund the entire amount paid by the customer within 15 days.

No, unfortunately it is not possible to return or request a refund for a product that has already been opened or used. Perhaps, instead of not using it, you could write to us about the problems you have encountered and we will try to help you. Write to us whenever you want at customerservice@skinius.it

You can return only at the store in Viale Teodorico, presenting the receipt. The returned product must be intact and sealed in its original packaging directly in the store.

You can only return items at the point of sale/site where you made the purchase. For accounting and administrative reasons, we cannot handle returns of products purchased at third-party points of sale or sites.

Check the rules for separate waste collection in your municipality for the correct disposal of all components of FOSPID Active Serum:

• Bottle - glass - GL 70
• Pump - plastic - OTHER 07
• Cap - plastic - OTHER 07
• Pencil case - paper - PAP 21
• Leaflet - paper - PAP 22

Check the rules for separate waste collection in your municipality for the correct disposal of DELIKA Micellar Water:

200ml bottle

• Bottle - plastic - PET 01
• Sleeve - plastic - PET 01
• Cap - plastic - C/PP90

100ml bottle

• Bottle - plastic - PET 01
• Cap - plastic - C/PP90
• Label - plastic - PP 05

Check the rules for separate waste collection in your municipality for the correct disposal of MILIS Cleansing Milk:

Format 200ml

• Bottle - Plastic - HDPE 02
• Capsule - Plastic - C/PP92
• Pencil Case - Paper - PAP 21
• Leaflet - Paper - PAP 22

Format 100ml

• Bottle - Plastic - OTHER 07
• Capsule - Plastic - C/PP90
• Label - Plastic - PP 05

Check the rules for separate waste collection in your municipality for the correct disposal of H2+O Moisturizing Face Cream:

• Vase - Glass/Plastic - C/95
• Flat - Plastic - LDPE 04
• Lid - Plastic - OTHER 07
• Pencil Case - Paper - PAP 21
• Leaflet - Paper - PAP 22

Check the rules for separate waste collection in your municipality for the correct disposal of SHATUI Nourishing Face Cream:

• Vase - Glass/Plastic - C/95
• Flat - Plastic - LDPE 04
• Lid - Plastic - OTHER 07
• Pencil Case - Paper - PAP 21
• Leaflet - Paper - PAP 22

Check the rules for separate waste collection in your municipality for the correct disposal of LIFTNES Neck, Décolleté and Breast Cream:

• Vase - Glass/Plastic - C/95
• Flat - Plastic - LDPE 04
• Lid - Plastic - OTHER 07
• Pencil Case - Paper - PAP 21
• Leaflet - Paper - PAP 22

Check the rules for separate waste collection in your municipality for the correct disposal of NOAGY Lip Balm:

Format 15ml

• Vase - Glass - GL 70
• Lid - Plastic - OTHER 07
• Safeguard - Plastic
• Label - Plastic - PP 05
• Pencil Case - Paper - PAP 21
• Leaflet - Paper - PAP 22

Format 5ml

• Pipe - Plastic - >HDPE+LDPE< 7
• Cap - Plastic - PP 05
• Pencil Case - Plastic - PAP 21

Check your municipality's waste sorting rules for the correct disposal of RIMAGE Eye Contour:

• Bottle - Glass - GL 70
• Pump - Plastic - OTHER 07
• Cap - Plastic - OTHER 07
• Pencil Case - Paper - PAP 21
• Leaflet - Paper - PAP 22

Check the rules for separate waste collection in your municipality for the correct disposal of NATRUX Body Cream:

Format 200ml

• Pipe - Plastic - >HDPE+LDPE< 7
• Capsule - Plastic - PP 05
• Seal - Plastic - OTHER 07
• Pencil Case - Paper - PAP 21
• Leaflet - Paper - PAP 22

Format 100ml

• Pipe - Plastic - >HDPE+LDPE< 7
• Capsule - Plastic - PP 05
• Seal - Plastic - OTHER 07

Check the rules for separate waste collection in your municipality for the correct disposal of FORTIKER Shampoo:

• Bottle - Plastic - HDPE 02
• Cap - Multimaterial - C/ALU 90
• Pencil Case - Paper - PAP 21
• Leaflet - Paper - PAP 22

Check the rules for separate waste collection in your municipality for the correct disposal of FORTIKER Mask:

• Pipe - Plastic - >HDPE+LDPE< 7
• Sleeve - Plastic - PET 01

Check the rules for separate waste collection in your municipality for the correct disposal of FORTIKER Lotion:

• Vial - Plastic - PET 01
• Cap - Plastic - HDPE 02 + LDPE 04
• Label - Plastic - PP 05
• Pencil Case - Paper - PAP 21
• Leaflet - Paper - PAP 22

Check the rules for separate waste collection in your municipality for the correct disposal of PLUSOL Spray Solare SPF30:

• Cylinder - Aluminum - C/ALU 90
• Cap - Plastic - PP 05

Check the rules for separate waste collection in your municipality for the correct disposal of PLUSOL Sun Milk SPF50:

• Bottle - Plastic - HDPE2
• Pump - Plastic - C/PP92

Check the rules for separate waste collection in your municipality for the correct disposal of PLUSOL Sun Cream SPF50:

• Tube + Plastic Cap - HDPE + LDPE + PP<7
• Pencil Case - Paper - PAP21
• Leaflet - Paper - PAP22

Check the rules for separate waste collection in your municipality for the correct disposal of ALUSAC Crema:

• Tube - Plastic - OTHER 07
• Capsule - Plastic - PP 05
• Pencil Case - Paper - PAP 21
• Leaflet - Paper - PAP 22

Check the rules for separate waste collection in your municipality for the correct disposal of ALUSAC Detergent:

• Bottle - Plastic - HDPE 02
• Capsule - Plastic - PP 05
• Labels - Plastic - PP05
• Pencil Case - Paper - PAP 21
• Leaflet - Paper - PAP 22

Check the rules for separate waste collection in your municipality for the correct disposal of ALUSAC Mask:

• Pipe - Plastic - >HDPE+LDPE< 7
• Capsule - Plastic - PP 05
• Seal - Plastic - OTHER 07
• Pencil Case - Paper - PAP 21
• Leaflet - Paper - PAP 22